Full-time International Student Advisor

The Algonquin College of Applied Arts and Technology; Ottawa; Hybrid; CAD 61,000 - 70,000; Full time

Job summary

The Algonquin College of Applied Arts and Technology is seeking a dedicated International Student Integration support professional. This full-time hybrid role assists registered and current international learners with immigration guidance, orientation, housing, finances and academic support to promote retention and success.

You will work with the International Student Advisors, coordinate programs, provide immigration advice, and help learners adjust to Canadian norms and culture while

Qualifications

• Three-year diploma/degree with international focus.
• RCIC or RISIA certification required.
• Minimum of three years' experience advising international learners.
• Experience with presentations and student adjustment programs.
• Experience with diverse cultural backgrounds and services.

Responsibilities

• Advise and support international learners with personal, academic and financial challenges.
• Provide immigration advice and referrals to stakeholders.
• Plan and deliver orientation programs and cultural adjustment resources.
• Collaborate with colleagues to support retention and success of learners.
• Assist with housing, finances and integration into Canadian norms and culture.

Skills

Intercultural communication

Advising international students

Public speaking

Customer service

Multitasking

Education

3-year diploma/degree in International Business / PR / Marketing / Humanities (Intl focus)

RCIC or RISIA certification

Tools

MS Word

PowerPoint

Excel

CRM tools

Virtual webinar tools

Learning management systems

Job description

Department

International Student Integration

Position Type

Full-Time Support

Salary Range

$44.48-$51.40-Hourly

Sc heduled Weekly Hours

36.25

Anticipated Start Date

November 30, 2026

Length of Contract

NA

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date: November 16, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and to continue to provide.

Job Description

Reporting directly to the Manager of International Student Integration, the incumbent will serve as the key support to registered and current international learners studying at Algonquin College campuses. The incumbent provides support in converting international paid/registered to international learners in seat post day 10, through international student orientations, pre-arrival communications and other tools as identified.

The incumbent helps plan, develop and deliver services and programs, such as cultural adjustment programming and orientation resources, based upon "best practices" which relate to international learners to support retention, integration, success and engagement. The incumbent advises and supports international learners with personal, academic and financial challenges; providing crucial immigration advice, and referrals while advocating on behalf of international learners to the wider college community, assisting academic and other services areas of the college in their ability to meet international learner needs.

The incumbent provides immigration advice to international learners, ensuring their knowledge and understanding of immigration policies, practices, and legislation are current, and that learners are aware of impacts of policies, practices and legislations on their status in Canada.

The incumbent will work as part of a team, providing support to the other International Student Advisors (ISA) in the department, when necessary. The incumbent will be provided Errors and Omissions Insurance by Algonquin College as required to maintain Regulated Canadian Immigration Consultant (RCIC)/ Regulated International Student Immigration Advisor (RISIA) designation.

The incumbent provides support to develop, plan and implement a multi-faceted strategy to support international learners and their unique challenges, as they are not familiar with Canadian norms and culture, to support retention and success; this includes support with housing, financial matters, academics and other personal support. The incumbent monitors International learners' progress and plans strategies to help the learner succeed. The incumbent offers support services to make learners feel welcome and to support learners to succeed in their stay and studies at Algonquin College while adapting to Canadian culture. The incumbent works closely with the Intercultural Programming Coordinator to administer programs in support of integration and retention.

Proficiency in a second language considered an asset.

Required Qualifications

• Minimum of a three (3) year diploma/degree or equivalent in International Business, Public Relations, Marketing, or Humanities, with an International focus;
• Certification as an RCIC or RISIA. Certification involves completing a program of 150 hours, passing an entrance to practice exam, plus ongoing CPD hours each year.
• Minimum of three (3) years' practical experience providing advising, preferably with International students or newcomers to Canada; experience delivering presentations, developing and delivering student adjustment/success programs, assisting newcomers or international students navigate their new environment.
• Experience working with and providing services to students from various cultural backgrounds;
• Experience with customer management and student learning management tools;
• Experience using and manipulating Word, PowerPoint, Excel and other administration tools, including virtual webinar and meeting tools;
• High level of computer competency and familiarity with a range of social media platforms;
• Proficiency in a second language considered an asset.

Work Schedule

Monday - Friday 8:30 a.m. - 4:45 pm.

Additional Information

• This position is paid at Payband J
• Vacancy is for P12918
• This position is eligible for hybrid work in conjunction with the College's Flexible Work Arrangement Policy . https://www.algonquincollege.com/policies/hr26/ (subject to change).
• This position is subject to the terms of the Full-time Support Staff Collectiv