Full-Time Customer Experience Specialist

Leon's Furniture; Brampton; On-site; CAD 23,419 - 27,552; Full time

Benefits offered by this job

Benefits after 3 months

Profit sharing

Employee discounts

Partner discount programs

Growth opportunities

Training and education

Job summary

Leon’s Furniture is hiring a Full Time Customer Care Associate in Brampton to deliver world-class customer service. Responsibilities include daily reporting, maintaining customer accounts, and handling inquiries with after-sales support.

The role requires strong communication, problem solving, and organizational skills, with some evenings and weekends. Benefits after 3 months, profit sharing, and employee discounts are offered.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem solving and analytical abilities.
• Exceptional organizational skills and attention to detail.
• Ability to work collaboratively with colleagues.
• Professional and friendly customer service mindset.

Responsibilities

• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries and assist with after-sales service.
• Contribute to a helpful, positive environment while maintaining high service standards.

Skills

Clear communication

Problem solving

Organizational skills

Team collaboration

Customer interaction

Professional demeanor

Job description

Leon’s Furniture is hiring a Full Time Customer Care Associate in Brampton to deliver world-class customer service. Responsibilities include daily reporting, maintaining customer accounts, and handling inquiries with after-sales support.

The role requires strong communication, problem solving, and organizational skills, with some evenings and weekends. Benefits after 3 months, profit sharing, and employee discounts are offered.