Full Time Administrative/Nursing Assistant

Responsive Group, Inc.; Eastern Ontario; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Employee benefits

Employee perks

Employee and Family Assistance Program

Support for personal and professional

Job summary

Responsive Group, Inc. is seeking an Administrative/Nursing Assistant to support day-to-day admin, nursing operations, and IT coordination in a long-term care setting. The role reports to the Director of Care and helps manage payroll, staffing, communications, and HR metrics.

The position requires strong typing, math, and IT skills, with nursing or long-term care experience considered an asset. Competitive wages and benefits are offered to support growth and team success.

Qualifications

• High School graduate or GED with demonstrated skills in typing and mathematics.
• Nursing background is an asset.
• Information Technology background preferred.
• Strong working knowledge of computer hardware/software and comfort with digital systems.
• Proficiency in Google Platforms.
• Experience with IT support and troubleshooting.
• Long-term care experience is an asset.
• Expedient data entry skills.
• Ability to interpret and uphold Collective Agreements and/or policies.
• Strong sense of responsibility, integrity, confidentiality and professionalism.

Responsibilities

• Completes and maintains scheduling and payroll for all nursing personnel.
• Supports the Executive Director and Director of Care with payroll for non-union personnel.
• Prepares and distributes nursing department communications under the Director of Care.
• Assists with variance reporting for staffing hours.
• Maintains nursing absenteeism reports.
• Supports recruitment, orientation, and retention initiatives.
• Submits documentation, reports, and financial information as requested.
• Maintains records management systems.
• Responsible for Administration and Nursing HR performance indicators.
• Ensures appropriate staffing patterns and utilization of staff and resources.
• Ensures compliance with CARF Canada standards and health acts.
• Educates staff on MOH standards, CQI initiatives, policies, and procedures.
• Monitors documentation systems for quality and adherence to standards.
• Plans, organizes, directs, and evaluates IT operations.
• Analyzes and establishes technology objectives for the organization.
• Responsible for IT performance indicators and continuous quality improvements.
• Participates in management and leadership meetings and committees.
• Demonstrates problem-solving and team-building skills.

Skills

Typing

Math skills

IT knowledge

Google Platforms

IT support

Nursing background

Education

High School diploma / GED

Tools

Google Platforms

Job description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’ We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Administrative/Nursing Assistant reports to the Director of Care and is responsible for supporting the day-to-day administrative operations of the Home, including nursing administration and information technology coordination.

Wage Rate:The starting annual salary is $45,000.

Vacancy: This is an existing vacancy.

Responsibilities:

Administrative & Nursing Support

• Completes and maintains scheduling and payroll for all nursing personnel.
• Supports the Executive Director and Director of Care with payroll for all non-union personnel.
• Prepares and distributes nursing department communications under the direction of the Director of Care.
• Assists with variance reporting for staffing hours.
• Maintains nursing absenteeism reports.
• Supports recruitment, orientation, and retention initiatives.
• Submits documentation, reports, and financial information as requested.
• Maintains records management systems.
• Responsible for Administration and Nursing human resources performance indicators.
• Ensures appropriate staffing patterns and effective utilization of staff and resources.

Quality, Standards & Compliance

• Ensures compliance with CARF Canada standards and long-term care guidelines.
• Demonstrates a working knowledge of the Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Educates staff on Ministry of Health standards, CQI initiatives, new policies and procedures, and related topics.
• Monitors documentation systems and processes for quality and adherence to standards.
• Understands and contributes to improving quality indicators, including publicly reported indicators.

Information Technology Support

• Assists with the Home’s annual budget related to IT services.
• Coordinates IT contract services, ensuring timely service and issue resolution.
• Provides ongoing software and technology support to employees.
• Plans, organizes, directs, and evaluates information systems operations.
• Analyzes and establishes technology objectives for the organization.
• Responsible for IT performance indicators and continuous quality improvements.

Team & Leadership Participation

• Participates in management team meetings, the Leadership and Governance Team, the Joint Nursing Administrative Assistants Committee, and the Nursing Management Team.
• Demonstrates effective problem-solving, conflict resolution, and team-building skills.
• Contributes to fostering a positive and collaborative work environment.
• Performs other duties as assigned or outlined in the Job Task Inventory.

Qualifications:

The qualifications needed to join our family are as follows:

• High School graduate or G.E.D. with demonstrated skills in typing and mathematics.
• Nursing background is an asset.
• Information Technology background preferred.
• Strong working knowledge of computer hardware/software and high comfort level using digital systems.
• Proficiency in Google Platforms
• Experience with IT support and troubleshooting
• Long-term care experience is an asset.
• Expedient data entry skills
• Ability to accurately understand, interpret and uphold Collective Agreements and/or policies
• Expedient data entry skills.
• Strong sense of responsibility, integrity, confidentiality and professionalism.
• On-the-job training in business office procedures in this facility.
• Well groomed, patient, courteous, tactful, and pleasant.
• Ability to cooperate with diverse personnel.
• Calm and level-headed during emergencies.
• Strong leadership, analytical and decision-making skills.
• Excellent organizational skills
• Strong written and verbal communication skills.
• Cultural sensitivity and awareness.
• Second language is an asset.
• Ability to create positive social interactions and support resident-centered care.
• Ability to meet all legal requirements while promoting individuals’ rights and measuring/reducing risk.
• Must provide a current (within six months) Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one
• Must provide TB testing results (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.

We are committed to ensuring our hiring practices are equitable, inclusive, and privacy conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.