Fulfillment Center Manager - Lead 100k Sq Ft Ops

Cozey; Mount Royal; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Generous PTO

Job summary

Cozey is seeking a Manager, Fulfillment Center in Montreal to lead a 100,000 sq ft site with 5,000+ SKUs. You will own the budget, optimize inbound/outbound flows, and ensure on-time shipping while maintaining inventory accuracy.

You’ll drive efficiency through labor planning and system adoption across shifts. You will oversee returns, safety, and cross-border requirements, partnering with the compliance team to meet regulatory needs.

Qualifications

• 7+ years in fulfillment, warehouse, or distribution operations, including 3+ years leading a site or a large team.
• Fluent French and English, spoken and written.
• Track record of owning a P&L or operating budget and delivering to it.
• Hands-on command of labor planning, wave planning, throughput, and inventory accuracy in a high-SKU, fast-paced environment.
• Comfort with a warehouse management or operating system, and the ability to build a KPI dashboard, spot the story in the numbers, and act on it.
• Advanced experience using AI tools to improve outcomes.
• Floor credibility and a bias for action, with the ability to lead across shifts and collaborate with cross-functional teams.

Responsibilities

• Own daily flow across receiving, putaway, picking, packing, and outbound shipping for 5,000+ SKU catalogue, hitting ship-date and dock-to-stock targets.
• Run Montreal fulfillment center as Cozey's centralized returns hub for Canada, driving cycle time and recovery on resalable product.
• Protect inventory accuracy across all SKUs and locations, and close out discrepancies within SLA.
• Plan labor to volume, own units per hour, cost per unit, and overtime; conduct weekly labor reviews.
• Own wave and release planning and coordinate outbound handoffs with delivery fleet and partners.
• Lead, coach, and develop shift supervisors and floor leads; build training to keep quality consistent.

Job description

Cozey is seeking a Manager, Fulfillment Center in Montreal to lead a 100,000 sq ft site with 5,000+ SKUs. You will own the budget, optimize inbound/outbound flows, and ensure on-time shipping while maintaining inventory accuracy.

You’ll drive efficiency through labor planning and system adoption across shifts. You will oversee returns, safety, and cross-border requirements, partnering with the compliance team to meet regulatory needs.