FT Support Coordinator - Community Opportunities - 37.5 hrs/wk

Kaizen Lab Inc.; Edmonton; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Support Coordinator to provide direct support to individuals with disabilities and assist in daily residence operations. You will help develop person-centered plans, monitor well-being, and coordinate community activities to promote inclusion.

The role emphasizes teamwork, effective communication, and adherence to medical protocols. Monday to Friday daytime hours apply, with accommodation considered for individual needs.

Qualifications

• Diploma or equivalent post-secondary education in a relevant discipline.
• Positive attitude toward persons with disabilities and community participation.
• Cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching, mentoring and coordinating skills.
• Time-management and priority-setting abilities.
• Knowledge to model basic living, personal and social skills.
• Ability to contribute to person-centered programming and behavior support plans.
• Minimum 2 years’ experience with diabetes, epilepsy, dementia, lifts and transfers.
• Knowledge of community resources for inclusion.
• Demonstrated teamwork within a circle of support.
• Ability to extend shifts and handle physically challenging situations.
• Prior experience with Behaviours of Concern/MMANDT and PBS.

Responsibilities

• Help individuals and their circle of support develop, document individualized plans.
• Assist with support plans in complex situations.
• Encourage rights and life choices for individuals.
• Provide direct care to high-need or medically fragile individuals as required.
• Monitor health and well-being and respond to changes.
• Adhere to medical protocols and medication orders.
• Develop recreational and social activity opportunities in the community.
• Coach individuals to participate and contribute in the community.
• Create clear records and complete required reports and documentation.
• Communicate professionally with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

Skills

Effective communication

Teamwork

Time management

Diabetes knowledge

Behaviour management

Education

Diploma or equivalent post-secondary education in a relevant discipline

Job description

***PREFERENCE WILL BE GIVEN TO INTERNAL CANDIDATES UNTIL SEPTEMBER 17, 2026***

POSITION SUMMARY

The Support Coordinator role combines direct support to individuals with disabilities and provides general support in the day-to-day operations of their assigned residence and in the community.

RESPONSIBILITIES

• Help the individual and their circle of support develop, and document individualized, person-centered plans to guide services related to individual development, community participation, behavior management and/or personal care.
• Assist with support plans in more complex situations.
• Encourage individuals to use their rights and take responsibility to make life choices.
• Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
• Monitor and support the health and well-being of individuals in care. This includes identifying changes in conditions related to individual’s behavior, physical and emotional well-being, and takes all necessary steps to address.
• Strictly adhere to medical protocols and standing orders for medication and other remedies.
• Find and develop recreational and other social interaction opportunities for individuals, in order to create a wider range of options and natural supports within the community.
• Be a social and/or recreational role model and coach to help the individual participate and contribute effectively within the community.
• Create clear, objective records and complete required reports and other documentation as required by the position.
• Communicate in a professional, timely, accurate and respectful way with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

PREFERRED QUALIFICATIONS

• Preferably a Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
• A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and pursue active participation in the community.
• An understanding of the opportunities and options available to persons with disabilities plus demonstrated cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching and mentoring and coordinating skills.
• Effective time-management and priority-setting skills, and the ability to balance competing demands/priorities and deal with competing opinions.
• Relevant knowledge and the ability to model and support the development of basic living, personal and social skills.
• Relevant knowledge and the ability to contribute to effective person-centered programming plans around skill acquisition and/or behaviors of concern.
• A minimum of 2 years’ experience with diabetes, epilepsy, dementia, lifts and transfers
• Knowledge of the broader range of community resources available to support an individual’s participation and inclusion.
• Demonstrated ability to work effectively in a team. This includes the ability to function effectively within an individual’s circle of support.
• The ability to extend shift and capable of handling physically challenging situations, as required.
• Previous experience with Behaviours of Concern/MANDT and PBS

LOCATION: Main Building (Centre for Community Inclusion)

HOURS OF WORK: Monday - Friday 8:30am - 4:00pm (37.5 hrs/wk.)

Our Commitment to Equity and Inclusion - Winnifred Stewart is committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage applications from Indigenous, Black, and racialized individuals; persons with disabilities; members of the 2SLGBTQIA+ community; newcomers; and individuals from other equity-deserving groups.

We recognize that systemic barriers may have impacted career pathways and value lived experience alongside professional credentials. Accommodation is available throughout the recruitment and selection process upon request.