FT FFS Community Support Worker | 1-year Contract

Lawson Ministries; Hamilton; On-site; CAD 34,000 - 51,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSPs

Job summary

The Salvation Army is seeking a Community Support Worker-FFS to provide person-centered supports to adults with disabilities, focusing on life skills, education, and supported volunteer and employment placements. You will develop plans with Service Users and families, document progress, and travel to activities as required.

Responsibilities include assisting with daily living, promoting independence, and ensuring health and safety.

Qualifications

• Two years of experience with adults with developmental disabilities.
• Post-secondary diploma in Human Services or equivalent.
• Current First Aid, CPR with CPI and CRC with VSS required.
• Valid Ontario G license with own vehicle.

Responsibilities

• Provide outcome-based support following the plan of support for Service Users and families.
• Assist with activities of daily living and mobility as needed.
• Help Service Users with goal-setting and achieving their goals.
• Coordinate with FFS team and Program Supervisor for consistent support.
• Arrange transportation to activities based on client ability.
• Document daily activities using agency case management software (AIMS).
• Maintain confidentiality of all information and records.

Skills

Interpersonal skills

Communication skills

Confidentiality

OH&S compliance

Education

Developmental Social Worker Diploma

First Aid & CPR with CPI

CRC with VSS

Tools

AIMS software

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Purpose

The Community Support Worker-FFS (Fee-For-Service) provides community-based supports to adults with disabilities with a focus on life skills and education, recreational activities, and supported volunteer and employment placements. Supports provided are individualized, outcome-based and designed to achieve goals set by our Service Users and their families. Schedules will be developed based on the purchase of service agreements with each individual. Employees should be flexible, and able to support the unique needs of each person.

Accountabilities

• Provide outcome-based support while following the plan of support / programming developed and purchased by the Service User and their family, ensuring all Service User goals, including health (medical, physical, emotional) are met
• Provide personal care such as changing incontinence pads, lifting/transferring a Service User from chair/wheelchair, etc.
• Assist Service Users with goal-setting and working towards meeting their goals as applicable
• Work cooperatively with FFS team members and Program Supervisor in providing coordinated and consistent approaches to Service Users supported
• Access appropriate transportation for each Service User based on their functional ability (i.e. Darts, HSR, bicycle, etc.) to promote safe travel to and from activities
• Promote greater independence and strive for the highest quality of life possible
• Promote an environment and programming that is both supportive and nurturing
• Use appropriate behavior modification techniques (i.e., NVCI) as required
• Accompany Service User to groups, workshops, community programs and facilities, recreational activities, volunteer placements, and employment placements (in person and virtually) as required to support Service User goals
• Ensure proper and accurate recording of daily activities using our agency case management software (AIMS)
• Ensures all reports (e.g., shift reports, incident reports) are completed on each day worked as required
• Research locations/activities/services that the Service User has purchased as required
• Ensure that all information about Service Users, family, staff, visitors, and volunteers is kept confidential and that activity records and statistics are stored in a secure location
• Stay up to date on community programs, events and services that meet the needs of the Service Users
• Other duties as assigned

Critical Relationship Management

Governance Boards and Councils: None

Internal: Management, staff, volunteers, Service Users

External: Community, Service Users’ families and friends

Managerial/Technical Responsibilities

Reports directly to the Program Supervisor or designate. Provides mentoring and orientation to new staff/volunteers/Service Users.

Financial and Material Management

Uses or maintains organization assets in accordance with established guidelines. Utilizes assigned equipment and supplies appropriately as per policies and procedures.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

• Flexibility in scheduling is required to meet program needs
• Substantial portion of shifts will be during weekdays, schedule may include evenings, weekends and holidays
• Schedule will be set by Program Supervisor in coordination with the services that are purchased
• Ability to lift up to 20 lbs
• Travel is associated with this job (including HSR, DARTS, bicycle, etc.) as required

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience and Qualifications

Education, Qualifications and Certifications

• Completion of a formal post-secondary/college program of two academic years: Developmental Social Worker Diploma or equivalent in Human Services field
• Current First Aid, Cardiopulmonary Resuscitation with Defibrillation Training, and current Non-Violent Crisis Intervention (CPI) certification are required
• Provide an original copy of Criminal Records Check (CRC) with vulnerable sector screening secured through either the national Canadian Police Information Centre (CPIC) or through a local police detachment; a satisfactory criminal background check is required.

Experience and Skilled Knowledge Requirements

• Minimum two (2) years of prior related experience working with adults with developmental disabilities and vulnerable populations is essential
• Experience in implementing individualized program plans is an asset
• Lifts and Transfer training and Personal Care Support experience are both considered an asset
• Medication administration training and experience necessary (training will be provided)
• Alternative combination of education and experience may be considered.

Skills and Capabilities

• Must be able to work independently and possess strong interpersonal skills
• Adaptability to deal with changing program needs
• Demonstrated effective working relationships with Service Users and their families, and ability to work collaboratively with all staff and volunteers as required
• Ability to maintain a high level of confidentiality and exercise good judgment
• Communicate in a sensitive and compassionate manner
• Good communication skills – verbal, written, and e-mail
• Represent the organization in a positive, professional, and engaging manner
• Work in compliance with the OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
• Valid Ontario Class “G” Driver’s License, own vehicle/insurance, and a current original copy of driver’s abstract, which is satisfactory to The Salvation Army, in its sole discretion is required

Compensation

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Benefits

• Health and dental benefits
• Paid vacation and sick time
• RRSP’s

Diversity and Inclusion

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Additional Information

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.