FT Brand Ambassador

Ralph Lauren Corporation; Alberta; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Brand Ambassador, where you will prioritize customer experiences and foster a culture of inclusion. In this dynamic role, you'll engage with clients, support store initiatives, and represent brand standards while building positive relationships. This opportunity is perfect for those looking to grow into leadership roles within a globally recognized brand. Embrace innovation and collaboration as you help enhance the shopping experience in a vibrant retail environment.

Qualifications

• Experience in retail or high-profile environments is preferred.
• Strong planning and prioritization skills are essential.

Responsibilities

• Deliver personalized shopping experiences that exceed expectations.
• Support store initiatives and participate in team training.
• Engage clients and expand the client base effectively.

Skills

Effective communication skills

Retail experience

Time management

Customer relationship building

Physical ability to handle tasks

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding range of products, brands, and international markets. The company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, constitute one of the world's most recognized families of consumer brands.

At Ralph Lauren, we foster a culture of inclusion by uniting and inspiring our community, amplifying diverse voices, and ensuring fairness for all. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebrations.

Position Overview

Full-Time Brand Ambassadors prioritize the customer experience, providing personalized and inspiring shopping experiences that exceed expectations. Success in this role involves being a team player, curious, resourceful, and inclusive. Brand Ambassadors serve as the entry point for future leadership roles within Ralph Lauren, beginning your next great chapter.

1. Understand and deliver sales and profit performance, utilizing key tools and resources to drive sales.
2. Support store execution of company initiatives.
3. Participate in team training to achieve business results.
4. Innovate in engaging clients and expanding the client base.
5. Represent the customer experience expectations in-store.
6. Deliver a consistent experience aligned with RL Brand standards, supporting the company and store vision.
7. Engage in store client initiatives and community outreach.
8. Act as a champion of RL core values.
9. Embrace RL's "More ways to shop" initiative and new technology.
10. Foster a collaborative environment centered on the customer.
11. Network and source talent effectively.
12. Provide ongoing feedback to management on successes and opportunities.
13. Support alternative purchasing methods such as Gladly, Click to Zoom, JRNI, and Ship to Home to enhance customer connectivity.
14. Enhance product discovery through digital tools like QR codes, digital catalogs, and virtual stores.
15. Maintain high standards of store execution and productivity.
16. Uphold all company policies and procedures.
17. Communicate category opportunities or needs to management.
18. Ensure sales floor and store standards are maintained at all times.

Experience, Skills & Knowledge

1. Retail or similar industry experience in a high-volume or high-profile environment preferred.
2. Effective communication skills with customers and team members.
3. Physical ability to maneuver around the store, handle chemicals, lift up to 30 lbs, and climb as needed.
4. Ability to operate registers, stand, walk, and move for extended periods.
5. Flexibility to work days, evenings, weekends, overnight shifts, and travel as required.
6. Proven success in building positive relationships with customers, management, and colleagues.
7. Strong planning, prioritization, and time management skills.