Front Store Manager (New Dalhousie Station Store)

Shoppers Drug Mart; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

Shoppers Drug Mart is looking for a Front Store Manager for the new Dalhousie Station store in Calgary. The successful candidate will oversee store operations, manage staff, and drive business performance. Join a community-focused company and play a crucial role in customer service and store management.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Minimum 5 years of retail management experience.
• Proven ability to lead teams and drive business success.
• Strong interpersonal and coaching abilities.

Responsibilities

• Manage overall Front Store performance and staff.
• Ensure compliance with company standards in operations.
• Analyze financial reports and optimize store efficiency.

Skills

Leadership

Time Management

Decision Making

Organization

Communication

Job description

Front Store Manager (New Dalhousie Station Store) page is loaded

Front Store Manager (New Dalhousie Station Store)

Apply locations 3954 University Ave NW, Calgary, AB time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 15, 2025 (26 days left to apply) job requisition id R2000573779

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Shoppers Drug Mart is growing and we’re excited to start hiring for our new Dalhousie Station store, slated to open this fall. Note that this position will be based at Dalhousie Station, but may train at another near-by store.

SUMMARY:

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom

• Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

• Complies with Human Resources Standards

• Hires and/or supports hiring for all departments, excluding Pharmacy

• Maintains wage administration within SLPH guidelines

• Conducts probationary reviews for new hires and annual staff performance reviews

• Manages staff performance through ongoing coaching, action planning, and follow-up

• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

FINANCE:

• Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report

• Meets period, quarterly and annual targets

• Sets individual goals for departments to motivate employees and ensures goals are met

• Develops and executes strategies to improve business efficiency at the store

QUALIFICATIONS:

• Planning, Judgement and Decision Making

• Planning and preparation for Inventory Management

• Use judgment and decision making skills to control expenses

• Provides effective leadership and ongoing mentorship and ensures development of all staff

• Efficient time management skills

• Able to prioritize activities quickly in response to changing initiatives

• Effective organization and planning skills

EXPERIENCE:

• Previous retail management experience for a minimum of 5 years

• Demonstrated ability to drive the business, lead by example and support corporate programs

• Works effectively with management team

• Superior interpersonal, coaching and communication skills

• Strong business and financial acumen

• Strong relationship builder with key internal and external agencies

J2WRTL

J2WFSM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #AB

Similar Jobs (3)

Assistant Front Store Manager

locations 3954 University Ave NW, Calgary, AB time type Full time posted on Posted 21 Days Ago time left to apply End Date: June 27, 2025 (8 days left to apply)

Store Administrator (New Dalhousie Station Store)

locations 3954 University Ave NW, Calgary, AB time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 15, 2025 (26 days left to apply)

Beauty Manager (New Dalhousie Station Store)

locations 3954 University Ave NW, Calgary, AB time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 15, 2025 (26 days left to apply)

At Shoppers Drug Mart/Pharmaprix, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart/Pharmaprix network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.