Front Store Manager

Kibbi Technologies Inc.; Salmon Arm; On-site; CAD 60,000 - 80,000; Full time

Job summary

Neighbourly Pharmacy in Salmon Arm, BC, is seeking a Full-Time Front Store Manager to join Pharmasave. You will lead store operations, oversee staff, and manage inventory, budgets, pricing and promotions to maximize margins.

Collaboration with HR on hiring, discipline, and terminations is required, along with driving exceptional customer service and a safe, compliant workplace.

Qualifications

• 2+ years of retail management experience.
• Strong people management and interpersonal skills.
• Professional communication with customers, staff and suppliers.
• Valid driver's license and Criminal Record Check.

Responsibilities

• Lead and support initiatives aligned with store objectives.
• Foster a positive work environment in line with policy.
• Oversee returns, complaints, security and employee discounts.
• Manage cash handling, daily reports, banking and deposits.
• Ensure proper opening/closing, alarm activation and day-end procedures.
• Oversee front store staffing and collaboration with HR on hiring.
• Oversee inventory control and budgeting with suppliers.
• Assist with budgeting, purchasing, pricing and margins.
• Set promotions and monitor market trends for promotions.

Skills

Retail management

People management

Communication

Driver's license

Criminal record check

Job description

Neighbourly Pharmacy is looking for a Full-Time Front Store Manager to join our amazing team at Pharmasave in Salmon Arm, British Columbia.

Compensation listed is a starting point only and will be determined based on candidate experience.

Responsibilities

• Lead and support initiatives aligned with the store’s strategic objectives.
• Adhere to and promote the Neighbourly Pharmacy policy manual, fostering a positive work environment that attracts, retains, and engages employees.
• Oversee practices related to returns, complaints, store security, and employee discounts, delegating responsibilities where appropriate.
• Manage or delegate responsibilities for cash handling, daily reports, banking, and deposits.
• Ensure proper store opening/closing, alarm activation, and day-end procedures.
• Oversee and manage all aspects of front store staffing.
• In collaboration with HR, manage hiring, discipline, and termination as needed.
• Oversee inventory control in line with budgets and preferred supplier programs.
• Assist the Store Operator with budgeting, purchasing, pricing, and inventory strategies to maximize gross margins.
• Set and execute promotional goals, including ordering and setup.
• Monitor market trends and adjust promotions, product mix, or merchandising as needed.
• Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing procedures are followed.
• Manage the Monthly Cycle Count Schedule and report inventory to the Neighbourly Pharmacy Inventory Manager.
• Coordinate signage and POP materials, including placement of banners, promotional signage, and shelf talkers.
• Miscellaneous tasks to support the Store Operator/Pharmacy Manager.

Qualifications

• 2+ years of retail management experience (preferred), with proven ability to lead and train teams.
• Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
• Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
• Valid driver’s license required.
• Criminal Record Check required.

Who We Are

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.

While all responses are appreciated, only those being considered for interviews will be acknowledged.