Front-of-House Supervisor

Jack Astor's; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

Jack Astor's seeks a Front-of-House Supervisor to enhance the guest dining experience while managing a vibrant team. This role focuses on maintaining high standards of service and operational excellence, ensuring guests leave satisfied and return eager. Join us in a lively environment where personality and passion for hospitality thrive!

Qualifications

• Smart Serve Certification is a MUST.
• Health and Safety, First Aid, and Food Safety certifications are an asset.
• Passion for the hospitality industry.
• Available to work a variety of restaurant operating hours.

Responsibilities

• Ensure exceptional Guest service at all times.
• Manage daily cash outs and facilitate communication with Management.
• Support the Management team in maintaining restaurant operations.

Skills

Communication

Leadership

Customer Service

Teamwork

Job description

Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team.

At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but

more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role

we hold in the restaurants, we are there for each other. Jacks is about being ourselves and having fun – and

when we have fun our guests have fun too.

In your role, you will consistently provide our guests with an outstanding dining experience, which is achieved

by adhering to our standards of quality and service. We will prepare and support you for success in your role

and put you in an environment that has the highest standards and in a team with a positive attitude and a

winning mindset.

Responsibilities :

• Build and maintain a productive partnership with the Back-of-House team to enable operational excellence.
• Ensure that proper safety procedures are in place to protect Team Members and Guests.
• Ensure exceptional Guest service at all times. Support all levels of service with an aim to foster longterm Guest relationships.
• Ensure stations are appropriately staffed and stocked before the restaurant opens and throughoutshifts. Cooperate with the kitchen team by communicating necessary adjustments.
• Support the Management team in maintaining and facilitating all aspects of restaurant operations inaccordance with our Team Member Handbook, Policies and Procedures to ensure alignment to consistent company practice.
• Manage daily cash outs, produce reports, and communicate variances to Management.
• Support Management with daily decision making, scheduling, and planning while upholding standards, product quality and cleanliness.
• Support Management team with inventory and purchasing; ensure that there is enough product on hand to complete daily production; order new stock; purchase special order supplies, if necessary; ensure proper rotation and labeling of ingredients and products.
• Live and teach our Values and Promises.
• Fosters on-going communication by supporting and contributing to all team meetings.

Skills & Requirements :

• Smart Serve Certification is a MUST
• Health and Safety, First Aid, and Food Safety certifications are an asset
• Passion for hospitality industry
• Available to work a variety of restaurant operating hours

Hey – we’re Jack Astor’s. Our mission? Great people helping other great people totally have a blast while enjoying amazing food. We specialize in delicious food and drink and are a lot like a reverse mullet- we’re a party in the front and all business in the back. In all seriousness though, we take real pride in our food and make over 200 recipes in house – Every. Single. Day. Mic drop. Try our fresh guacamole, centre cut aged Canadian AAA striploins or our famous Jack’s Chicken Fingers, made with fresh never frozen seasoned chicken tenders, hand breaded to order. We also sling an impressive selection of craft brews and cocktails. So let your hair down, loosen your belt and come hangout!