Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Markham; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you'll play a vital role in enhancing the guest experience. This position involves supporting the General Manager in daily operations, coaching team members, and fostering a positive work environment. With opportunities for career growth and a focus on community engagement, you'll thrive in a culture that values feedback and recognition. If you're passionate about hospitality and teamwork, this role offers a chance to make a significant impact in a dynamic setting.

Benefits

Flexible Scheduling

Career Growth Opportunities

Boston Pizza Scholarship Program

Leadership Training Programs

Reward and Recognition Programs

Qualifications

• Strong leadership skills to coach and develop team members.
• Proven organizational and time management abilities.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training and performance management of Front of House staff.

Skills

Leadership

Organizational Skills

Time Management

Communication

Teamwork

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, mentorship initiatives, and development opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs to celebrate achievements

What does a successful Front of House Supervisor look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Driven to develop skills and continuously seek learning opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager, supporting their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!