Front of House Manager/ Server

Boston Pizza International, Inc. (Calgary); Edmonton; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Job summary

Boston Pizza in Canada is seeking a Front of House Manager to assist the General Manager with daily operations, training and scheduling the Front of House team, and ensuring an excellent Guest experience from start to finish. You will lead by example, support a safe, fun workplace, and contribute to thriving team culture while advancing professionally within a well-known casual dining brand.

The role emphasizes leadership, staff development, and delivering consistent guest satisfaction in a

Qualifications

• BP experience preferred (1 yr+)
• Ability to work in a fast-paced enviroment
• Multi-tasking and quick learner are strong traits
• Open availability - days, evenings, weekends and holidays
• Willingness to learn and grow within the company

Responsibilities

• Assist the General Manager with daily operations.
• Support training, development, staffing, scheduling and performance management of the FOH team.
• Ensure guests and team members have an excellent Boston Pizza experience from start to finish.
• Lead by example and coach the team on hospitality standards.
• Maintain a positive, safe and respectful workplace culture.
• Communicate goals and progress and provide ongoing feedback to team members.

Skills

BP experience

Fast-paced environment

Multi-tasking

Open availability

Team leadership

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Requirements

• Previous BP experience is preferred (1 yr+)
• Ability to work in a fast-paced enviroment
• Multi-tasking and quick learner are strong traits
• Open availability - days, evenings, weekends and holidays
• Eager to learn and grow within the company
• Stay productive during slow revenue periods
• Ability to work independently but also as a team
• Willingness to listen and take feedback to learn and grow

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast-paced environment

Pay Range: undefined Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!