Front of House Manager Part Time at Peterborough Memorial Center

Compass-Group; Peterborough; On-site; CAD 26,000 - 37,000; Part time

Job summary

Compass-Group is seeking a Front of House Manager for a Part Time, on-site role at the Peterborough Memorial Center in Peterborough, ON. You will lead front-line staff, oversee concessions and dining areas during major events, manage inventory, ensure food safety, and deliver a premier fan experience.

The position offers an $23 CAD per hour wage with final compensation based on experience. Recruitment may involve AI screening at stages of the process, and Canadian work experience is not strictly

Responsibilities

• Supervise and motivate frontline associates during live game-day operations.
• Coordinate station setups, associate assignments geared to event schedules.
• Train and coach team members on speed of service, upselling, and point-of-sale (POS) systems.
• Resolve fan complaints quickly and professionally to maintain a positive arena atmosphere.
• Manage opening and closing procedures for assigned concession stands, bars, or premium suites.
• Reconcile cash drawers, process card payments, and verify inventory counts before and after event shifts.
• Monitor stock levels before, mid-event, and after to be sure there is rapid replacement.
• Maximize sales by ensuring all menu items are correctly priced, displayed, and prepared
• Enforce strict food safety and sanitation guidelines in compliance with HACCP, local health regulations, all Compass policies, and ensure all logs are filled out correctly.
• Maintain pristine cleanliness across all service areas, and condiment stations.
• Ensure responsible alcohol service by verifying ID's and using your Smart Serve.

Job description

Front of House Manager Part Time at Peterborough Memorial Center

Job Category: Service & Hospitality

Requisition Number: FRONT009933

• Part-Time
• On-site
• Rate : $23 CAD per hour

Locations

Showing 1 location

20721-Peterborough Memori | 20721
151 Lansdowne St. W.
PETERBOROUGH, ON K9J 1Y4, CAN

Description

Are you ready to lead a team in a high-energy, fast-paced sports and entertainment environment? We are seeking a dynamic, organized Shift Supervisor to oversee our food and beverage concessions, premium suites, or dining areas during major events. In this role, you will lead front-line associates, manage inventory, ensure flawless food safety, and deliver a world-class fan experience.

Key Responsibilities

• Supervise and motivate frontline associates during live game-day operations.
• Coordinate station setups, associate assignments geared to event schedules.
• Train and coach team members on speed of service, upselling, and point-of-sale (POS) systems.
• Resolve fan complaints quickly and professionally to maintain a positive arena atmosphere.
• Manage opening and closing procedures for assigned concession stands, bars, or premium suites.
• Reconcile cash drawers, process card payments, and verify inventory counts before and after event shifts.
• Monitor stock levels before, mid-event, and after to be sure there is rapid replacement.
• Maximize sales by ensuring all menu items are correctly priced, displayed, and prepared
• Enforce strict food safety and sanitation guidelines in compliance with HACCP, local health regulations, all Compass policies, and ensure all logs are filled out correctly.
• Maintain pristine cleanliness across all service areas, and condiment stations.
• Ensure responsible alcohol service by verifying ID's and using your Smart Serve.

The hourly wage rate for this position is $23. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Qualifications

Behaviors

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well