Culinary Administrator, Full Time, TD Place

Compass Group Canada; Ottawa; On-site; CAD 24,000 - 34,000; Full time

Job summary

Compass Group Canada is seeking an administrative professional to support recruitment and onboarding for our culinary team at a stadium venue. You will handle onboarding paperwork, maintain documentation, and assist with training and scheduling using the Blueforce system.

The role involves payroll liaison, timesheet verification, and regular communications with managers. English is required; French is an asset.

Qualifications

• Completed or currently enrolled in post-secondary education in hospitality, tourism, management, human resources, business, or related field.
• Bondable and able to pass employer background check.
• Moderate computer skills in Microsoft Office and general computer literacy.
• Smart Serve certification is an asset.

Responsibilities

• Coordinate recruitment and onboarding initiatives for the culinary team, including resume filtering, job fairs, interviews, and pre-screening.
• Process onboarding paperwork and seasonal employee contracts.
• Maintain documentation and file audits for the culinary department; manage missing documentation.
• Organize and track job-specific training for the Culinary department with monthly summaries.
• Enter schedules into Blueforce and communicate changes to staff; coordinate with premium department on labor budgets for catering BEOs.
• Manage department email for employee concerns, scheduling, and availability; document communications for personnel records.
• Process employee forms (address changes, first aid reports) as needed.
• Verify timesheets against Blueforce daily and update balances; provide weekly summaries to Culinary Management.
• Distribute department pay stubs; liaise with staff on payroll concerns and adjustments.
• Update and audit employee contact lists; manage timesheets and scheduling changes.
• Administer signage as directed.
• Communicate effectively with managers and co-workers to achieve goals.
• Provide administrative support and other tasks as delegated by management.

Skills

Microsoft Office

Communication

Teamwork

Education

Post-secondary education in Hospitality/Management/Business

Tools

Blueforce system

Job description

Summary

The expectation of this position is an employee that performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties and Responsibilities

• Involves coordinating recruitment and onboarding initiatives to support the culinary team; including but not limited to: filtering through resumes, assisting in job fairs, scheduling interviews, interviewing, and or pre-screening candidates.
• Effectively and efficiently processing all onboarding paperwork; including seasonal employee contracts.
• Ensures file audits and file documentation for culinary department are completed; administers and coordinates completion of missing documentation.
• Organizes and prepares job specific training for the Culinary department; including tracking, filing and summarizing the data. Summaries are to be provided on a monthly basis to the Culinary Management Team.
• Inputs Culinary schedule into Blueforce system, as provided and directed by culinary management; communicates scheduling or changes in scheduling with staff as directed. May involve coordination with premium department in respect to labor budgets for catering BEO’s.
• Ownership of Culinary department email in response to employee concerns, scheduling, and updating employee availability for managers. Documents employee communications as needed for disciplinary or informational purpose.
• Effectively and efficiently processing employee forms as needed, such as: address changes and first aid reports.
• Verifies paper timesheets against Blueforce daily, and updates declining balance accordingly including: tracking, filing, and summarizing the data. Summaries are to be provided to the Culinary Management Team, on a weekly basis. Issues of concern are to be reported at the time they arise.
• Maintain, organize, and distribute department pay stubs.
• Liaise with employees regarding payroll concerns, and coordinate payroll adjustments within a timely fashion for department employees as needed.
• Administers, updates, and audits employee contact list; filtering through changes to timesheets and scheduling.
• Administers signage as needed or directed.
• Must be able to effectively communicate with managers and co-workers to effectively accomplish goals.
• Provides administrative support, and other tasks as delegated by manager.

Physical Demands

• Frequent periods of either sitting or standing may occur; employees are encouraged to stretch as needed.
• May have the occasional requirement to lift or carry items. Proper lifting technique is a must.
• Office environment can be busy or quiet. Stadium is an outdoor venue and is subject to changing environmental conditions. Dressing appropriately and being prepared for changes in the environment is an expectation.
• Frequent use of stairs is required; elevator accessibility is limited to accommodating clients and staff with mobility and accessibility needs.
• Stadium environment is a larger site, and tends to involve higher physical demands on event days.
• Sensory Attention: this environment is a noisy loud environment on event days.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the duties of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties of this position.

This position involves working in a unique environment. This is an event based venue and has characteristics that are inherent to an event based industry. We are licensed to carry and serve alcohol, and this is a very large part of our business. The majority of the positions we hire, come into contact with alcohol. This is not only an event based work environment; but is also a sports stadium, and as such is subject to crowds, lots of noise, and intoxicated guests. The safety of our employees is of the utmost importance, measures are taken to mitigate and reduce risk

Language Skills

• English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
• French is considered an asset; but is not mandatory.

Qualifications

• Must have completed or be currently enrolled in post-secondary education in any of the following fields: hospitality, tourism, management, human resources, business, business administration, or a related field.
• Must be bondable, and pass an employer administered background check.
• Must be able to demonstrate moderate computer skills in the Microsoft Office suite, and general computer literacy.
• Smart Serve certification is considered an asset.

The hourly wage rate for this position is $20.86. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.