Front of House Manager

Boston Pizza; Surrey; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Front of House Manager, where you will play a pivotal role in enhancing the dining experience for guests. This exciting position involves supporting daily operations, coaching team members, and fostering a positive workplace culture. With a focus on professional development and flexible scheduling, this role offers a unique opportunity for career growth in a respected and community-focused environment. If you are passionate about hospitality and thrive in dynamic settings, this is the perfect opportunity for you.

Benefits

Flexible Scheduling

Management Training Programs

Scholarship Program

Reward and Recognition Programs

Qualifications

• Strong leadership abilities and commitment to team development.
• Ability to thrive in a fast-paced environment while maintaining positivity.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Ensure an excellent experience for guests and team members.

Skills

Leadership

Organizational Skills

Time Management

Communication

Education

High School Diploma

Management Training

Job description

Overview: Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your work-life balance.
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
• Build relationships and give back to your local community.
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and access to dynamic mentorship programs and initiatives.
• A respectful culture and work environment where your feedback matters.
• Fantastic reward and recognition programs.

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members, coaching in the moment.
• Driven by professional development opportunities, and consistently seeking new learning and skill-building moments.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety.
• Effectively communicates, sharing goals and challenges, and continuously coaching the team to improve.
• Maintains a positive demeanor and thrives in a fast-paced environment.

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!