Front of House Manager

Boston Pizza; Abbotsford; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Manager to enhance guest experiences and lead a dynamic team. This role involves overseeing daily operations, fostering a positive work culture, and championing hospitality standards. With a commitment to professional development and community engagement, you'll thrive in a supportive environment that values your feedback. If you're passionate about leadership and creating memorable dining experiences, this opportunity is perfect for you.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a management role within the restaurant industry.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Assist the General Manager with daily operations of the restaurant.
• Support training, development, and performance management of team members.

Skills

Leadership

Organizational Skills

Time Management

Communication

Hospitality Standards

Job description

Overview: Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks professional development opportunities and continuously enhances skills
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaching the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza, established over 50 years ago, is recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!