Front of House Manager

Boston Pizza; Rocky Mountain House; On-site; CAD 23,000 - 26,000; Full time

Job summary

A Front of House Manager at Boston Pizza International, Inc. (New Glasgow) assists the General Manager with daily restaurant operations, including staff scheduling, training, development, and performance management for the Front of House team.

You will help deliver an excellent Boston Pizza experience for Guests and teammates, fostering a fun, safe workplace and positive culture. Key qualities include leading by example, strong organizational skills, and a commitment to hospitality standards.

Responsibilities

• Leads by example and coaches team in the moment
• Manages scheduling, training, and performance of the FOH team
• Ensures high hospitality standards and safe, respectful work environment
• Supports the General Manager with daily operations and guest experience

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast-paced environment

Min

CAD $16.50/Hr.

Max

CAD $19.00/Hr.