Front of House Manager

Boston Pizza International, Inc. (Calgary); Brandon; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Community involvement

Scholarship program

Leadership training

Mentorship programs

Positive culture

Recognition programs

Job summary

Boston Pizza is seeking a Front of House (FOH) Manager in Canada to assist the General Manager with daily operations and lead the Front of House team. You will focus on guest experience, staff training, scheduling, and performance management to deliver the Boston Pizza experience from start to finish.

As a hands-on leader, you will coach staff, champion a safe and fun work environment, and contribute to a thriving workplace culture while maintaining strong organizational skills in a fast-paced

Qualifications

• Proven leadership and staff supervision abilities.
• Strong guest service focus and front-of-house expertise.
• Experience in training, development, and performance management.

Responsibilities

• Assist the General Manager with daily operations.
• Lead and coach the Front of House team.
• Schedule staff and manage performance to meet service standards.
• Prioritize guest experience and maintain Boston Pizza brand standards.

Skills

Leadership

Guest service

Staff training

Scheduling

Communication

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast-paced environment

Pay Range: $18.00 - $19.00 CAD Hourly Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!