Front of House Manager

Boston Pizza International, Inc. (Calgary); Peterborough; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Manager to enhance guest experiences and lead a dedicated team. This role involves overseeing daily operations, fostering a positive work environment, and ensuring adherence to brand standards. The ideal candidate will thrive in a fast-paced setting, prioritize team development, and exemplify outstanding leadership. With a commitment to community and employee growth, this opportunity offers a pathway to career advancement and personal fulfillment. If you are passionate about hospitality and making a difference, this role is perfect for you.

Benefits

Flexible scheduling

Career growth opportunities

Community involvement

Scholarship Program

Management training

Mentorship programs

Reward and recognition programs

Qualifications

• Experience in restaurant management or a similar role.
• Strong leadership and coaching skills.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and development of Front of House team.

Skills

Leadership

Time Management

Coaching

Communication

Organization

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager ensures that our most important people, our guests and team members, have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP a Great Place to Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management training, leadership development, mentorship programs
• Respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through organization and effective time management
• Builds relationships by working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaching the team for growth
• Maintains positivity and thrives in a fast-paced environment

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people and exceeding guest expectations daily, Boston Pizza is the place for you!