Front of House - Server

Northland Properties; Alberta; On-site; CAD 21,000 - 30,000; Full time

Job summary

Northland Properties in Alberta is seeking a friendly server to deliver memorable dining experiences, anticipate guest needs, and collaborate with a passionate team to ensure every guest leaves happier than when they arrived.

You will engage with guests, answer menu questions, assist with orders and deliveries, and help maintain a clean, welcoming dining room across our hospitality venues.

Qualifications

• Strong customer service orientation and ability to engage with guests
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced team environment
• Comfortable describing menu items and recommendations
• Reliability and a positive, energetic demeanor
• Experience in a full-service restaurant is a plus

Responsibilities

• Truly orchestrate a memorable experience for guests, accommodating and anticipating needs at every turn
• Display serving essentials such as taking orders, answering menu questions, delivering food, and supporting teammates
• Handle guest concerns graciously with management support to ensure guest satisfaction
• Maintain a clean and organized dining area and dining room ambiance

Skills

People skills

Positive attitude

Team player

Guest service

Job description

Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding experience for each and every guest that ensures they leave happier than when they came in, while helping to instill and uphold a strong sense of teamwork amongst co-workers.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Key Requirements

• Strong ability to lead conversation in any setting
• Confident in connecting with people in an outgoing, positive and upbeat manner
• Team oriented
• Energetic and positive
• Comfortable sharing positive experiences about food and drink
• Experience in a serving role at a full-service restaurant considered an asset

Opportunities

• With our company, you will have the chance to:
• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA