Front of House Leader — Elevate Guest Experience & Growth

Boston Pizza International, Inc. (Calgary); Burlington; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza in Burlington, Canada is seeking a Front of House Supervisor to assist the General Manager with daily operations, training, development, and performance management of the FOH team. You will help ensure guests and staff have an excellent Boston Pizza experience from start to finish.

The role emphasizes leading by example, coaching in the moment, strong time management, and commitment to Foundations of Hospitality, brand standards, and food safety.

Qualifications

• Experience in a supervisory or leadership role in hospitality.
• Strong communication and teamwork skills.
• Customer-service oriented with a positive attitude.

Responsibilities

• Assists the General Manager with daily restaurant operations.
• Supports training, development, and performance management of the Front of House team.
• Leads by example and coaches team members in the moment.
• Upholds Boston Pizza brand standards and food safety.
• Maintains a positive, fast-paced work environment.

Job description

Boston Pizza in Burlington, Canada is seeking a Front of House Supervisor to assist the General Manager with daily operations, training, development, and performance management of the FOH team. You will help ensure guests and staff have an excellent Boston Pizza experience from start to finish.

The role emphasizes leading by example, coaching in the moment, strong time management, and commitment to Foundations of Hospitality, brand standards, and food safety.