FOH Experience Lead - Guest & Team Growth

Boston Pizza International, Inc. (Calgary); Tillsonburg; Hybrid; CAD 25,000 - 28,000; Full time

Job summary

Boston Pizza in Canada is seeking a Front of House Supervisor to assist the General Manager with daily operations and lead a team of hosts, servers, and attendants.

You will support training, development, and performance management, champion a safe, fun work environment, and help uphold Boston Pizza brand standards and guest experience.

The role emphasizes hands-on leadership, shoulder-to-shoulder coaching, and building a thriving workplace culture in a fast-paced setting.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training, development, and performance management of Front of House team.
• Champion a fun and safe work environment and thriving workplace culture for guests and team members.
• Lead by example and coach team members in real time to maintain service standards.
• Communicate development opportunities of the team with AGM and FOH manager.

Job description

Boston Pizza in Canada is seeking a Front of House Supervisor to assist the General Manager with daily operations and lead a team of hosts, servers, and attendants.

You will support training, development, and performance management, champion a safe, fun work environment, and help uphold Boston Pizza brand standards and guest experience.

The role emphasizes hands-on leadership, shoulder-to-shoulder coaching, and building a thriving workplace culture in a fast-paced setting.