Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Keswick; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Leadership training

Reward and recognition programs

Job summary

Boston Pizza International, Inc. in Keswick, Ontario, seeks a Front of House Supervisor to assist the General Manager in daily operations. The role involves training and managing team members to ensure excellent guest experiences. Ideal candidates will demonstrate strong leadership, effective communication, and organizational skills. The job offers flexible scheduling, career growth opportunities, and a supportive workplace culture.

Qualifications

• Leads by example and works closely with team members.
• Consistently seeks new learning and skill-building moments.
• Maintains a positive composure in a fast-paced environment.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and development of Front of House team members.
• Ensure excellent guest experiences from start to finish.

Skills

Leadership

Organizational skills

Time management

Communication

Teamwork

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Benefits

• Flexible scheduling to support work-life balance
• Career growth opportunities within the restaurant or at Boston Pizza head office
• Community engagement opportunities
• Boston Pizza Scholarship Program *
• Leadership training and mentorship programs
• A respectful culture where your feedback matters
• Reward and recognition programs

Qualifications

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
• Driven to develop existing skills and consistently seeks new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza’s Brand Standards and Food Safety
• Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
• Maintains a positive composure and thrives in a fast-paced environment