front end supervisor - retail

Rona+; Candiac; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading retail company as a Front End Supervisor, where you'll play a crucial role in delivering exceptional customer service and training staff. You'll supervise the front-line teams, ensuring standards are met and every customer has a positive experience.

Qualifications

• 1 year of retail experience.
• 1 year of experience in team supervision.

Responsibilities

• Supervise frontend staff to ensure service standards are maintained.
• Train and mentor new associates.
• Provide excellent customer service by assisting customers.

Skills

Problem Solving

Communication

Attention to Detail

Job description

front end supervisor - retail

Job details

Become a vital part of RONA and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience!

• Supervise frontend staff to ensure service standards are maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service by assisting customers and addressing issues
• Understand, train, and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Perform other related tasks to ensure the store runs smoothly

What we're looking for

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem-solving skills
• Excellent communication skills
• Strong attention to detail