Front end supervisor

Rona Inc.; Mont-Tremblant; Vor Ort; CAD 42.000 - 52.000; Vollzeit

Zusammenfassung

Rona Inc. in Mont-Tremblant is seeking a Front End Supervisor to lead its frontline team and maintain service standards in-store.

You will supervise cashiers, manage register coverage, handle refunds, and support opening and closing procedures while training associates and promoting company programs. Strong communication and attention to detail are essential to deliver a positive shopping experience.

Qualifikationen

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem solving skills
• Excellent communication skills
• Strong attention to details

Aufgaben

• Supervise frontend staff to ensure service standards are maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service by assisting customers and addressing issues
• Train and mentor new associates

Kenntnisse

Retail experience

Team supervision

Customer service

Cash handling

Jobbeschreibung

# Front end supervisor302 rue de Ste-Jovite C.P. 4640, Mont-Tremblant, QC, J8E 1A1- Full TimeRONA affiliated dealers are at the heart of their communities across Canada. As independent business owners and entrepreneurs, they share a common passion: delivering exceptional customer service and helping customers bring their renovation and construction projects to life.The RONA network includes more than 225 affiliated dealer stores, offering a wide variety of work environments and career opportunities. Each dealer is an independent employer, managing its own team, culture, and employment opportunities.By applying, you may discover career opportunities with affiliated dealers across the RONA network, based on your interests, experience, and location.If you're looking to do what you love in a local business backed by the strength of a leading national brand, we could be a perfect match.**By joining a RONA affiliated dealer, you'll enjoy many benefits, such as:*** Learning and development opportunities* Career growth and advancement opportunities* An employer that is actively involved in the community* A dynamic and rewarding work environment* Job-specific training and support* A passionate and engaged team* And much more!Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience!**Your role:*** Supervise frontend staff to ensure service standards are being maintained* Oversee register coverage and store supply usage* Provide refunds and monitor cash drawer amounts* Perform opening and closing procedures* Provide excellent customer service by assisting customers and addressing any issues* Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)* Train and mentor new associates* Other related tasks to ensure the store runs smoothly**What we're looking for:*** 1 year of retail experience* 1 year of experience in team supervision* Strong problem solving skills* Excellent communication skills* Strong attention to detailsJoin the team of a RONA affiliated dealer and make a difference in the community you serve. Through your expertise, passion, and commitment to helping others, you'll contribute to the success of a local business while benefiting from the strength and reputation of one of Canada's leading home improvement networks.