Front Desk & Visitor Services Lead — Vancouver/Burnaby

STICA STEMCELL Technologies Canada Inc.; Burnaby; On-site; CAD 47,000 - 63,000; Full time

Job summary

STEMCELL Technologies Canada Inc. is hiring a Receptionist for our Greater Vancouver campuses, including Vancouver Headquarters and Burnaby. You’ll be the first point of contact, handling visitor logs, badges, mail, and front-desk coordination.

Responsibilities include greeting guests, managing access and parking, coordinating supplies, and supporting Facilities using JIRA. A Post‑Secondary credential and 1–3 years in a related role are required.

Qualifications

• Post secondary certificate, diploma, or bachelor's degree required.
• 1–3 years of experience in reception, administrative support, and/or customer service.
• Excellent customer service and problem-solving skills; ability to work independently and in a team.
• Strong organizational and time management skills; proficient with Google Workspace and learning new systems.

Responsibilities

• Greet visitors and maintain accurate logs; answer and transfer calls and emails.
• Provide, monitor, and manage access badges and parking passes.
• Order and manage office supplies; coordinate daily mail, deliveries and courier packages.
• Support Facilities by tracking service requests and work orders in JIRA.
• Provide new hire support, including name badges and seating charts.

Skills

Customer service

Time management

Google Workspace

Team collaboration

Education

Post Secondary Certificate or Diploma or Bachelor's Degree

Tools

Google Workspace

Job description

STEMCELL Technologies Canada Inc. is hiring a Receptionist for our Greater Vancouver campuses, including Vancouver Headquarters and Burnaby. You’ll be the first point of contact, handling visitor logs, badges, mail, and front-desk coordination.

Responsibilities include greeting guests, managing access and parking, coordinating supplies, and supporting Facilities using JIRA. A Post‑Secondary credential and 1–3 years in a related role are required.