Front Desk Supervisor

Banff International Hostel; Banff; On-site; CAD 37,000 - 50,000; Full time

Job summary

Next Youth Job in Banff, AB is seeking a full-time, on-site supervisor to coordinate activities and manage frontline staff. Requirements include 1–2 years of experience and a secondary school graduation certificate. The position starts as soon as possible and is based in Banff.

The role involves supervising 1–2 staff, establishing schedules, preparing reports, assisting guests with special needs, and ensuring smooth operations at the location. English or French language skills are accepted.

Qualifications

• Secondary school graduation certificate.
• 1–2 years of work experience.
• Ability to work on-site in Banff.

Responsibilities

• Coordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Assist clients/guests with special needs.
• Coordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.

Skills

Team coordination

Scheduling

Customer service

Communication

Education

Secondary school graduation certificate

Job description

• Anticipated Start Date: As soon as possible
• Posting Date: 06 Apr 2026
• Expiry Date: 06 Apr 2027

Description

Location: Banff, AB, T1L 1A6

Workplace information: On site

Salary: 24.00 hourly / 30 to 40 hours per week

Terms of employment: Permanent employment

Full time: Starts as soon as possible

Vacancies: 1 vacancy

Languages: English or French

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Supervision: 1 to 2 people, 3-4 people

Responsibilities

• Coordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Coordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

EEO Statement

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for youths: Participates in a government or community program or initiative that supports youth employment; Provides awareness training to employees to create a welcoming work environment for youth

Job Categories: Hospitality & Tourism . Job Types: Full-Time . Job expires in 317 days.