Front Desk | Richmond Centre

Cactus Club Cafe; Richmond; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Discounted shift meals

Specialized training and empowerment

Mentorship and development programs

Job summary

Cactus Club Cafe in Richmond is looking for motivated Front Desk team members to deliver exceptional guest experiences. As a front desk ambassador, you will make a lasting impression by welcoming guests with warmth and friendliness.

The ideal candidates take pride in ensuring a polished environment and efficiently running the front desk. Join a FUN team with flexible scheduling and opportunities for development through specialized training programs!

Qualifications

• A people person dedicated to guest satisfaction.
• High achiever with a focus on work performance.
• Pride in maintaining a welcoming atmosphere.

Responsibilities

• Serve as a guest experience ambassador at the front desk.
• Welcome guests warmly and efficiently.
• Work collaboratively with the team to enhance dining experiences.

Skills

Exceptional guest experience delivery

Strong work ethic

Warm and friendly demeanor

Organizational skills

Job description

Our Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

You Are

• A people person who takes pride in delivering an exceptional guest experience
• A high achiever with a strong work ethic
• Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner
• Neat and organized to ensure the restaurant is polished and the front desk runs efficiently

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada's Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Offer flexible scheduling and discounted shift meals
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
• Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.