Front Desk | Sherway Gardens

Cactus Club Cafe; Toronto; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Discounted shift meals

Specialized training programs

Mentorship opportunities

Job summary

Cactus Club Cafe is seeking a Front Desk team member in Toronto to act as a guest experience ambassador. This individual will be responsible for warmly welcoming guests, working with a team to enhance guest experiences, and ensuring the front desk operates efficiently.

The ideal candidate is a people person with a strong work ethic, and takes pride in delivering exemplary service. Flexible scheduling and discounted shift meals are part of the offering.

Qualifications

• Personable and enjoys interacting with guests.
• Pride in delivering high-quality service.
• Attention to detail for front desk efficiency.

Responsibilities

• Welcome guests warmly as the first and last impression.
• Work as a team to ensure exceptional guest experiences.
• Maintain a polished and efficient front desk environment.

Skills

Exceptional guest experience delivery

Strong work ethic

Organizational skills

Job description

Our Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

You Are

• A people person who takes pride in delivering an exceptional guest experience
• A high achiever with a strong work ethic
• Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner
• Neat and organized to ensure the restaurant is polished and the front desk runs efficiently

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada’s Most Admired Corporate Cultures
• Offer flexible scheduling and discounted shift meals
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
• Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process. This position is for an existing, open vacancy.