Front Desk - Remote Lodge, Sudbury

Aramark; Greater Sudbury; Remote; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefit packages

Transportation provided

14 days on/14 days off

Job summary

Aramark is hiring a Front Desk Clerk for a remote lodge near Sudbury, Ontario. The role involves greeting guests, handling reservations, providing travel information, and coordinating registrations to ensure a seamless guest experience.

The position requires strong guest services and cash handling skills, with emphasis on outstanding communication and customer service. Transportation is provided for staff, and rotations are 14 days on followed by 14 days off. A background check will be required.

Qualifications

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

Responsibilities

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.

Skills

Guest services

Cash handling

Customer service

Interpersonal skills

Written and verbal communication

Job description

Title: Front Desk - Remote Lodge, Sudbury

Requisition #: 679775

Location: Sudbury, Timmins, ON, CA

Career Area: Hourly & Seasonal

Information at a Glance

Job Description

ARAMARK Remote Workplace Services in partnership with Moose Cree group of companies are hiring Front Desk Clerk for a remote lodge near Sudbury, ON. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for guests who need information and resolving or escalating any guest concerns or issues.

Applications that do not have resumes attached, will not be considered.

• Comprehensive benefit packages are offered.
• Transportation is provided out of Timmins or Sudbury, ON;
• Rotation are 14 days on/ 14 days off.

Please note all candidates considered for hire will be required to successfully pass a criminal background check

Job Responsibilities

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.