Front Desk Coordinator

vicpark; Midland; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Discounts

Continuous Learning

Learning Matching Fund

Job summary

Victoria Park is hiring a part-time Front Desk Coordinator for our Midland clinic to warmly greet clients, manage inquiries, and support physicians and staff. The role involves scheduling, billing, and ensuring smooth patient flow while representing our medispa standards.

Ideal candidates will have clinic or hospital experience, strong communication skills, and a customer-focused mindset. Availability on Wednesdays and Thursdays is required, with opportunities for growth and ongoing training.

Qualifications

• Experience in a clinic or hospital setting as an Administrative Assistant, Medical Coordinator or Executive Assistant.
• Sales ability combined with the capacity to build relationships over the phone and in-person.
• Strong attention to detail and a critical thinker.
• Superior communication skills.
• Outstanding organizational skills and judgment.
• Ability to provide excellent customer support and follow up to patients.
• Ability to accurately follow directions with limited supervision.
• Flexibility in your schedule.
• A background in aesthetics and wellness are considered a strong asset.
• Must be available two (2) days a week - on Wednesdays and Thursdays.

Responsibilities

• Greeting clients on the phone and in-person to Victoria Park standards.
• Booking and guiding clients through inquires surrounding various medical esthetics treatments.
• Handling patients visits, checkouts and re-bookings.
• Processing medical invoices and billing.
• Administrative support to physicians and operations manager.
• Special projects.
• Ensuring physicians and technicians schedules are optimized.
• Directing requests appropriately, providing accurate information.

Skills

Sales ability

Communication

Attention to detail

Organization

Customer support

Judgment

Flexibility in schedule

Aesthetics knowledge

Job description

Victoria Park offers the best in Medispa services at our 30 locations across Canada. We are led by specialists, plastic surgeons, and dermatologists, and seek to provide the latest in technology, treatments, and products. We provide unparalleled customer service in a serene, state-of-the-art, and safe environment. We are proud to be named for the second year in a row, the Top Medispa in Canada and winner of the Consumer Choice Award from the Canadian Spa and Wellness Awards. As well as finalist for the Best Managed Companies in Canada!

About the Position:

We are looking for a part-time Front Desk Coordinator to join our Midland team!

Responsibilities :

• Greeting clients on the phone and in-person to Victoria Park standards
• Booking and guiding clients through inquires surrounding various medical esthetics treatments
• Handling patients visits, checkouts and re-bookings
• Processing medical invoices and billing
• Administrative support to physicians and operations manager
• Special projects
• Ensuring physicians and technicians schedules are optimized
• Directing requests appropriately, providing accurate information

Required Qualifications:

• Experience working in a clinic or hospital setting as an Administrative Assistant, Medical Coordinator or Executive Assistant
• Sales ability combined with the capacity to build relationships over the phone and in-person
• Strong attention to detail and a critical thinker
• Superior communication skills
• Outstanding organizational skills and judgment
• Ability to provide excellent customer support and follow up to patients
• Ability to accurately follow directions with limited supervision
• Flexibility in your schedule
• Strong computer literacy and administration skills
• A background in aesthetics and wellness are considered a strong asset
• Must be available two (2) days a week - on Wednesdays and Thursdays

Benefits:

• Employee Discounts: Enjoy discounts on our full range of medispa services and skincare products to look and feel your best.
• Continuous Learning: Take advantage of ongoing training and development opportunities, along with access to our company Kindle account.
• Learning Matching Fund: Each year, we provide matching funds for courses focused on self-improvement and personal development.

We appreciate your interest in the position.As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. Only eligible candidates will be contacted for an interview.