Front Counter Sales Representative

Kal Tire; Courtenay; On-site; CAD 57,859,000 - 64,747,000; Full time

Benefits offered by this job

Hands-on training

Supportive team environment

Experience in automotive industry

Job summary

Kal Tire in Courtenay is seeking a Front Counter Sales Representative to be the first point of contact for customers, helping them choose parts and services while keeping things moving. This is a temporary, full-time role for the contract duration.

You'll join a team that works together, supports each other, and delivers a consistent customer experience. The position includes hands-on training and an opportunity to gain automotive industry experience.

Qualifications

• Previous customer service and sales experience.
• Interest in automotive is an asset.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet customers and assist with product and service inquiries.
• Prepare quotes, explain options clearly, and support sales decisions.
• Process invoices and transactions accurately.
• Answer calls, book appointments, and maintain customer records.
• Maintain a clean, safe work environment and work with the shop team.

Skills

Customer service

Sales experience

Teamwork

Communication

Job description

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit.

As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract.

You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.

Responsibilities

• Greet customers and assist with product and service inquiries
• Prepare quotes, explain options clearly, and support sales decisions
• Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather)
• Look up parts, pricing, and availability using internal systems
• Prepare invoices and process transactions accurately
• Answer calls, book appointments, and maintain accurate customer records
• Maintain a clean, organized, and safe work environment
• Work closely with the shop team to ensure a smooth customer experience

Requirements

• Previous customer service and sales experience
• Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset)
• Comfortable working indoors and outdoors in all weather conditions
• Strong communication skills with a practical, customer-first approach
• Ability to manage multiple tasks in a fast-paced environment
• Valid driver’s license is an asset
• Ability to lift 30–50 lbs as required
• Team-oriented and committed to working safely

What We Offer

• Hourly wage: $21.22
• Hands‑on training to build confidence and practical skills
• A supportive, safety‑focused team environment
• Opportunity to gain experience in the automotive industry

Store Details

• Address:2215 Cliffe Ave
• Hours of Operation:
  • Monday to Friday: 7:30 - 18:00
  • Saturday: 8:00 - 17:00
  • Sunday: 8:30 - 17:00
  • Multiple Training Dates Starting: September 14, 2026

Shifts will be scheduled within store operating hours and may include weekends.

Hiring Process

Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area.

All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre‑screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.