Fresh Store Lead: Elevate Customer Experience & Ops

Loblaw Companies Limited; Nova Scotia; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Progressive careers

Comprehensive training

Flexibility

Job summary

Atlantic Superstore, powered by Loblaw Companies Limited, is hiring an Assistant Store Manager Fresh to lead by example in delivering exceptional customer service and guiding a team in a fast-paced retail environment.

Reporting to the Store Manager, you will recruit and schedule staff, coordinate with buyers on inventory, manage merchandising, and drive safety, training, and career development across the team.

Qualifications

• Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
• The ability to develop and maintain client contacts.
• Ability to work in a fast pace environment.
• Complies to health and safety regulations.
• Demonstrates a commitment to achieving meaningful results.
• Displays unwavering commitment to our values.
• Demonstrates understanding of the organization’s mission and strategies.
• Acts in accordance with policies and procedures.
• Detail oriented.
• Effective verbal and written skills.
• Ability to work independently.

Responsibilities

• Provide efficient and courteous customer service and be a role model.
• Resolve customer complaints effectively and according to guidelines.
• Demonstrate leadership by providing positive and effective resolution to concerns.
• Encourage staff to take ownership of performance and development plans.
• Maintain communication with internal colleagues across departments to improve results.
• Coordinate with buyers on inventory and supervise merchandising efforts.
• Manage and maintain inventory and materials.
• Plan and implement events successfully.
• Recruit and evaluate candidates to achieve staffing objectives.
• Schedule employees to improve productivity and margins.
• Continuously train staff to meet company standards.
• Pursue succession planning to develop employees.
• Ensure awareness of safety procedures.
• Understand and support store operations and policies.
• Promote inclusiveness and belonging.

Skills

Communication skills

Leadership

Customer service

Staff development

Attention to safety

Detail oriented

Independence

Job description

Atlantic Superstore, powered by Loblaw Companies Limited, is hiring an Assistant Store Manager Fresh to lead by example in delivering exceptional customer service and guiding a team in a fast-paced retail environment.

Reporting to the Store Manager, you will recruit and schedule staff, coordinate with buyers on inventory, manage merchandising, and drive safety, training, and career development across the team.