Fresh Department Supervisor: Training & Merchandising

Community Natural Foods; Calgary; On-site; CAD 42,000 - 52,000; Full time

Job summary

Community Natural Foods in Calgary is seeking a Fresh Supervisor to lead Clerks in the Fresh department. You will schedule shifts, train staff, and provide real-time feedback to ensure great customer service and product handling.

This role also covers stock management, merchandising, adherence to procedures, and collaboration with store leadership. Strong communication, organization, and a background in retail are essential.

Qualifications

• High School diploma required.
• 3-5 years retail experience preferred.
• Knowledge of the Natural Foods Industry and its products.
• High care for product integrity and proper product handling.
• Technical aptitude – POS familiarity.
• Strong communication and customer service skills.
• Ability to direct staff and provide timely feedback.

Responsibilities

• Plan and delegate work for Clerks, including scheduling daily shifts and breaks.
• Train new Clerks and provide ongoing training.
• Set expectations and provide in-the-moment feedback on customer interactions.
• Monitor Clerks and provide development support.
• Ensure policy adherence and safety standards.

Skills

Retail experience

Staff supervision

Customer service

POS proficiency

Training

Education

High School diploma

Tools

POS system

Job description

Community Natural Foods in Calgary is seeking a Fresh Supervisor to lead Clerks in the Fresh department. You will schedule shifts, train staff, and provide real-time feedback to ensure great customer service and product handling.

This role also covers stock management, merchandising, adherence to procedures, and collaboration with store leadership. Strong communication, organization, and a background in retail are essential.