French Bilingual Tax Specialist – Work from Home | Hudson, CA

Trafigura; Hudson; Remote; CAD 60,000 - 80,000; Full time

Job summary

Une entreprise de technologie financière mondiale recherche un Spécialiste fiscal bilingue pour un rôle virtuel. Vous aiderez les clients à préparer leurs déclarations fiscales en utilisant TurboImpôt, tout en fournissant des conseils et en assurant une communication claire avec eux. Une expérience préalable en préparation fiscale et des compétences en service à la clientèle sont requises.

Benefits

Équité salariale

Avantages sociaux

Bonus et récompenses en actions

Qualifications

• Minimum de 2 ans d'expérience professionnelle payée en préparation fiscale.
• Compétences interpersonnelles à travers des outils vidéo.

Responsibilities

• Aider les clients à compléter leurs déclarations fiscales avec TurboImpôt.
• Interagir avec les clients via des outils vidéo avancés, en maintenant des enregistrements précis.

Skills

Service à la clientèle

Communication

Résolution de problèmes complexes

Apprentissage continu

Tools

TurboImpôt

Job description

French Bilingual Tax Specialist – Work from Home

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• Assist clients in completing their tax returns using TurboImpôt software, providing guidance and reviewing their personal tax filings.
• Utilize government websites, professional resources, and team expertise to find accurate answers and communicate clearly with clients.
• Interact with clients via advanced video communication tools, maintaining detailed and accurate records of all interactions.

Qualifications:

• Minimum of 2 years paid professional experience in tax preparation.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for complex personal tax returns, including employment, self-employment, rental income, investments, foreign income, and credits.
• Strong customer service skills with a friendly, professional, and confident communication style via video and audio tools.
• Flexible availability for at least 20 hours per week.

Additional Assets:

• Experience preparing corporate (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Fundamental understanding of tax laws and concepts, with a proactive approach to learning and staying updated.
• Excellent written and verbal communication skills, with active listening and empathy.
• Ability to analyze and resolve complex issues, escalate when necessary.
• Curiosity and resourcefulness in seeking solutions and continuous learning.
• Basic technical troubleshooting skills and interest in learning new tools.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on the region, with eligibility for bonuses, stock rewards, and benefits. Pay is based on experience, skills, and location. We are committed to ongoing pay equity through regular comparisons across categories of ethnicity and gender.

How you will lead

• Help clients complete their tax returns using TurboImpôt, providing advice and reviewing self-prepared returns.
• Use government websites and team resources to ensure accurate and understandable responses.
• This is a virtual, client-facing role utilizing advanced video tools, with detailed documentation of interactions.