Fraud Analyst Intern (Earnings)

Super; Toronto; Hybrid; CAD 20,000 - 33,000; Part time

Benefits offered by this job

Competitive base salary

Yearly learning & development allowan

Generous equity options

Bi-annual performance & compensation

RRSP & 401k employee contribution plan

Health, dental, & vision insurance on

Parental leave programs

Wellness reimbursement

Supplemental Life Insurance

Unlimited PTO

Recharge days

Office in Toronto

Work-from-home allowance

Permanent remote flexibility

Job summary

Super is seeking an intern for the Winter Term 2027 to join the Strategic Operations team in fraud operations. You will investigate customer accounts, mine data for fraud signals, and monitor dashboards to protect millions of customers and the business.

You will collaborate with Fraud Analysts, Payments, Product, and Customer Support to drive high-impact initiatives and build scalable playbooks for fraud mitigation.

Qualifications

• Proven data analysis or investigative aptitude.
• Currently pursuing a post-secondary degree in business-related field.
• Strong problem-solving and proactive mindset.

Responsibilities

• Conduct deep-dive investigations into customer accounts and synthesize evidence.
• Leverage data mining across transaction datasets to identify fraud trends.
• Monitor fraud dashboards and real-time alerts to mitigate losses.
• Collaborate with Payments, Customer Support, and Product teams on fraud initiatives.
• Contribute to scaling fraud playbooks and reporting frameworks.

Skills

Data analysis

Investigation

Attention to detail

Problem solving

Fast learner

Education

Business/Finance/Economics

Tools

Excel/Sheets

SQL

BI tools

Job description

• This internship is for the Winter Term: January 4, 2027 - April 30, 2027


• This is a great opportunity to gain meaningful, hands-on experience in fraud operations at a fast-growing fintech and travel platform


• As part of our Strategic Operations team, you’ll sit at the intersection of customer experience, risk, and revenue—building the investigative and analytical muscles that protect millions of customers and the business


• You’ll work alongside Fraud Analysts, Operations leaders, and cross-functional partners across Payments, Product, and Customer Support, with the chance to contribute to special projects that shape how Super.Com fights fraud at scale


• This internship is a strong fit for a student with foundational business knowledge, sharp attention to detail, and a curiosity for how fraud, payments, and customer behavior connect


• Conduct deep-dive investigations into customer accounts, synthesizing complex evidence to drive high-integrity case decisions


• Leverage data mining across transaction and behavioral datasets to proactively identify fraud trends and emerging risk vectors


• Maintain vigilance over fraud dashboards and real-time alerts to mitigate financial losses and outpace sophisticated bad actors


• Collaborate with cross-functional partners in Payments, Customer Support, and Product to execute high-impact fraud and chargeback initiatives


• Drive special projects focused on scaling our fraud playbooks, internal tooling, and comprehensive reporting frameworks

Benefits

• Competitive base salary


• Yearly learning & development allowance


• Generous equity options


• Bi-annual performance & compensation reviews


• RRSP & 401k employee contribution plan


• Health, dental, & vision insurance on day one


• Parental leave programs


• Wellness reimbursement


• Supplemental Life Insurance


• Unlimited PTO (yes, really!)


• Recharge days throughout the year


• Office in Toronto


• Work-from-home allowance


• Permanent remote flexibility

Qualifications

• Possess a sharp eye for detail and a natural ability to synthesize patterns and identify anomalies within complex datasets


• Proven aptitude for data analysis or investigative work, whether through academic projects, co-op placements, or extracurricular initiatives


• Currently pursuing a post-secondary degree in Business, Finance, Economics, Criminology, or a related field of study


• A critical thinker and proactive problem-solver who thrives when navigating ambiguity in a fast-paced environment


• 1–2 years of relevant professional or internship experience is preferred


• A rapid learner with a strong sense of ownership and a desire to make a tangible impact within a high-growth startup


• Bonus: prior experience or exposure to fraud mitigation, risk management, payments, e-commerce, or customer operations


• Proficient in Microsoft Excel/Google Sheets, including the use of formulas, pivot tables, and lookups; prior exposure to SQL or BI tools is highly advantageous