Formateur(trice) bilingue (français et anglais) - Logiciel de comptabilité pour concessionnaires

PBS Systems; Calgary; Hybrid; CAD 55,000 - 80,000; Full time

Job summary

PBS Systems, a leading dealer management system provider, is seeking a bilingual trainer to empower clients with accounting software training. With the opportunity for travel and career advancement, this role is perfect for individuals with automotive accounting experience looking to thrive in a tech-focused environment.

Benefits

Excellent career advancement opportunities

Dedicated internal training department

Travel opportunities

Free parking

Social activities and team events

Certification bonus up to $4,800 / year

Bilingualism bonus up to $5,000 / year

Corporate discounts

Qualifications

• Bilingual in French and English is mandatory.
• Experience in accounting or bookkeeping is required.
• 1-2 years' experience in the automotive industry preferred.

Responsibilities

• Train clients in accounting and maintain professional relationships.
• Respond to training requests and create support tickets.
• Deliver exemplary customer service and document processes.

Skills

Bilingual (French and English)

Communication Skills

Problem-Solving

Time Management

Organizational Skills

Education

High School Diploma (DES)

Tools

Microsoft Office

Job description

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Company Name : PBS Systems

Job Type : Full-Time, Permanent

Number of Positions :

Internal Job Title :

Reports To :

Job Requirements :

Up to 2 weeks / month travel within Canada and the US

Role Description :

We are seeking a bilingual (French and English) trainer for accounting software for dealerships. PBS is North America's fastest-growing all-in-one management system, transforming how clients buy and service vehicles. With over 30 years in business, PBS is the third-largest dealer management system provider in North America, supporting hundreds of new users monthly.

Our client-centric approach fosters innovation, collaboration, and friendship, managing all dealership departments including sales, service, parts, and accounting.

This role offers an exciting opportunity to leverage your solid automotive accounting experience in a tech-driven, relationship-focused environment. You will train and support new and existing clients on our dealership management software (DMS), conducting virtual and on-site training as needed. The position can be based in Calgary or remote from Montreal or Ottawa.

Responsibilities :

• Deep understanding of PBS software and client training processes
• Data entry, payroll module mastery, and software installation autonomy
• Prioritize tasks independently, learn new products proactively
• Train clients in accounting and other areas, maintain professional relationships
• Respond promptly to training requests, create support tickets, analyze issues
• Maintain positive work environment, share knowledge, update documentation
• Engage in continuous training and cross-development, manage DTO queue
• Deliver exemplary customer service, demonstrate motivation and commitment
• Perform other related tasks as needed

Qualifications :

• Professional bilingual (French and English)
• Excellent communication skills in person, email, phone
• Experience in accounting or bookkeeping (mandatory)
• 1-2 years in automotive industry or with PBS software (a major asset)
• Availability to travel within Canada and the US up to two weeks / month (valid passport, US visa if needed, appropriate driver's license)
• Proficiency in Microsoft Office suite
• Strong problem-solving and troubleshooting skills
• Ability to document processes well, mentoring experience beneficial
• Good time management, organizational skills, autonomous and team-oriented work style
• Ability to handle multiple priorities effectively
• High school diploma (DES) required

What We Offer :

• Excellent career advancement opportunities
• Dedicated internal training department for your development
• Travel opportunities
• Free parking
• Social activities and team events
• Certification bonus up to $4,800 / year
• Bilingualism bonus up to $5,000 / year
• Talent referral program
• Corporate discounts (GM, Dell, Goodlife, and more)

The recruitment process will be conducted in English. Please attach an English CV to your application. If selected for an interview, we will contact you via email. Please check your spam folder regularly.

PBS Systems is an equal opportunity employer. Accommodation measures will be provided upon request during the recruitment process.