Foot Patrol Security Guard - Customer Service Focus

Paladin Security Group; Nanaimo; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Industry training

Internal promotion opportunities

Supportive team environment

Job summary

Paladin Security is seeking a Static Security Guard in Nanaimo, BC. The role is full-time with pay rates starting at $18.75/hour training wage and $19.50–$22.00/hour site wage. Shifts include mornings, days, nights, and weekends across multiple sites on Vancouver Island.

You will provide professional customer service, patrol facilities, handle incidents, and report findings. Applicants must hold a BC Security Worker License and a high school diploma or GED, be legally eligible to work in Canada,

Qualifications

• Valid British Columbia Security Worker License or equivalent is required.
• High School Diploma or GED is required.
• Legally eligible to work in Canada.
• Physical ability to walk and stand for extended patrols.
• Strong communication and customer service skills.
• Nice-to-haves: OFA Level 1 First Aid certification.
• Knowledge of de-escalation techniques is a plus.

Responsibilities

• Provide friendly, professional customer service to site visitors and the public.
• Conduct regular foot patrols to secure personnel, buildings and equipment.
• Monitor safety hazards and security breaches, contacting responders when needed.
• De-escalate conflicts and manage crowd control or trespassers professionally.
• Provide basic first aid and initial medical assistance as needed.
• Prepare clear daily activity reports and incident logs.
• Communicate effectively with teammates using radios and software.

Skills

Communication

Customer service

Patrol procedures

Education

High School Diploma or GED

BC Security License

Job description

Paladin Security is seeking a Static Security Guard in Nanaimo, BC. The role is full-time with pay rates starting at $18.75/hour training wage and $19.50–$22.00/hour site wage. Shifts include mornings, days, nights, and weekends across multiple sites on Vancouver Island.

You will provide professional customer service, patrol facilities, handle incidents, and report findings. Applicants must hold a BC Security Worker License and a high school diploma or GED, be legally eligible to work in Canada,