food services manager

Government of Canada - Western; Duncan; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Government of Canada - Western is looking for an operations manager to oversee multiple service tasks and lead a team of 11-15 personnel in a rural setting. The successful candidate will ensure quality service delivery, manage customer relations, and maintain operational efficiency in a fast-paced environment.

Qualifications

• Minimum of 1 to 2 years of experience managing operations.
• Strong interpersonal skills and client focus.
• Ability to work under pressure and maintain accuracy.

Responsibilities

• Determine services offered and implement operational procedures.
• Balance cash and complete reports.
• Organize and maintain inventory while ensuring compliance.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Client focus

Education

Secondary (high) school graduation certificate

Tools

Accounting software

MS Excel

MS Office

Point of sale system

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area

Budgetary responsibility

• $100,001 - $500,000

Responsibilities Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Experience and specialization Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player