Food Service Worker - 6290A

Starling Community Services; Waterloo; On-site; CAD 30,000 - 31,000; Part time

Benefits offered by this job

HOOPP pension plan (voluntary)

EFAP - Employee and Family Assistance

Paid vacation (pro-rated)

Personal time off

Travel Wise discounts

Employee Referral Incentive Program

Orientation and Training modules

Professional development and tuition

Staff appreciation events

Travel Wise passes discount

Job summary

Starling Community Services is seeking two casual Food Service Worker positions in Waterloo, Ontario. You will assist with resident meals in memory care and the main dining room, taking orders and delivering service with empathy and teamwork.

The role offers a supportive work culture, potential to join pension plans and an EFAP, and opportunities for training and tuition reimbursement. Join a team dedicated to equity and community wellbeing.

Qualifications

• Must have genuine interest in working with seniors and empathy for their families.
• Strong interpersonal skills to provide excellent resident service.
• Safe food handling and Smart Serve certification are assets.
• Committed to teamwork and learning new skills.
• Willing to learn and take direction as part of a caring team.

Responsibilities

• Deliver exceptional and caring service to residents from independent living to memory care.
• Takes resident orders and serves meals in a timely fashion while maintaining confidentiality.
• Work in alignment with equity to create a sense of belonging at the Agency.
• Other tasks as representative but not all-inclusive.

Skills

Empathy

Interpersonal skills

Teamwork

Smart Serve

Food safety

Job description

Join Our Team

Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,586 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

Two casual Food Service Worker, LVP positions available, starting on October 25, 2026, working various hours per week.

*This position will involve working in both Memory Care and the Main Dining Room.

What’s In It for You?

• Job Band A (hourly wages): Min – $21.97, Max – $22.73
• A positive work culture, inclusive workplace policies, and employee wellness initiatives.
• Eligible to join the HOOPP defined pension plan on a voluntary basis.
• Access to our Employee and Family Assistant Program which provides free and confidential counselling, resources and services.
• Paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
• 15 hours of personal time per year.
• Discounted GRT passes through membership with Travel Wise.
  Employee Referral Incentive Program.
• Agency Orientation and Training modules.
• Professional development and tuition reimbursement opportunities.
• Staff appreciation events.

Your Role:

In this role, you will be responsible for:

• Under the direction of the Assistant Manager, Food Services delivers exceptional and caring service to residents from independent living to memory care.
• Takes resident orders and serves resident meals in a timely fashion. Maintains the confidentiality of information relating to residents and their families.
• Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
• The above tasks are representative but not all-inclusive.

Your Talents and Experience:

• Have a genuine interest in working with the seniors’ population and demonstrate empathy for the needs of seniors, their families and the professionals engaged in their care.
• Strong interpersonal and communication skills to provide excellent service to residents.
• Safe food handling and Smart Serve certificate are an asset.
• Committed to working as part of a team to support and increase quality customer service.
• Must be willing to learn new skills and take direction.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [e-mail] or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:

To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well‑being of the communities we serve.

Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.