Food Service Worker - 6290A

Starling Community Services; Southwestern Ontario; On-site; CAD 3,027,000 - 3,131,000; Part time

Benefits offered by this job

HOOPP pension

Employee and Family Assistance Program

Paid vacation

Personal time

Travel discounts

Employee referral program

Orientation and training modules

Tuition reimbursement

Staff appreciation events

Job summary

Starling Community Services is seeking two casual Food Service Workers for Memory Care and Main Dining Room support. Starting October 25, 2026, you will serve residents, take orders, and help create a welcoming dining experience. This role supports a community‑mocused mission in Waterloo Region and Wellington County.

Ideal candidates bring empathy for seniors, strong communication, and a team mindset. Smart Serve and safe food handling are assets; training is provided and growth opportunities

Qualifications

• Interest in working with seniors and families.
• Strong interpersonal and communication abilities.
• Ability to work as part of a team and learn new skills.

Responsibilities

• Deliver caring service to residents from independent living to memory care.
• Take resident orders and serve meals promptly while protecting privacy.
• Contribute to equity and sense of belonging within the agency.

Skills

Empathy for seniors

Interpersonal skills

Communication skills

Team player

Willingness to learn

Job description

Join Our Team

Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,586 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

Two casual Food Service Worker, LVP positions available, starting on October 25, 2026, working various hours per week.

*This position will involve working in both Memory Care and the Main Dining Room.

What’s In It for You?

• Job Band A (hourly wages): Min – $21.97, Max – $22.73
• A positive work culture, inclusive workplace policies, and employee wellness initiatives.
• Eligible to join the HOOPP defined pension plan on a voluntary basis.
• Access to our Employee and Family Assistant Program which provides free and confidential counselling, resources and services.
• Paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
• 15 hours of personal time per year.
• Discounted GRT passes through membership with Travel Wise.
  Employee Referral Incentive Program.
• Agency Orientation and Training modules.
• Professional development and tuition reimbursement opportunities.
• Staff appreciation events.

Your Role:

In this role, you will be responsible for:

• Under the direction of the Assistant Manager, Food Services delivers exceptional and caring service to residents from independent living to memory care.
• Takes resident orders and serves resident meals in a timely fashion. Maintains the confidentiality of information relating to residents and their families.
• Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
• The above tasks are representative but not all-inclusive.

Your Talents and Experience:

• Have a genuine interest in working with the seniors’ population and demonstrate empathy for the needs of seniors, their families and the professionals engaged in their care.
• Strong interpersonal and communication skills to provide excellent service to residents.
• Safe food handling and Smart Serve certificate are an asset.
• Committed to working as part of a team to support and increase quality customer service.
• Must be willing to learn new skills and take direction.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [e-mail] or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:

To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well‑being of the communities we serve.

Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.