Food Service Supervisor, Full Time

COMPASS GROUP CANADA; Halifax; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Compass Group Canada seeks a Food Service Supervisor to assist the Manager on duty in coordinating associates across food service units in Halifax. The role focuses on supervising production, scheduling, hiring, and training staff while ensuring high levels of customer service.

The successful candidate will support labor relations, monitor inventories and costs, and uphold HACCP, WHMIS, and safety standards. Strong communication and leadership are essential for success in a unionized setting.

Qualifications

• At least 1 year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Manager to supervise multiple food service units.
• Supervise the production of menu items, ensure cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues and track reports on inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to café patrons and address their issues promptly.
• Ensure compliance with Compass’ QA and Health & Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate workplace inspections and WHMIS training and report incidents to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Supervisory skills

Customer service

Communication skills

Team leadership

Microsoft Office

Education

FoodSafe Level 1 Certification

1+ year food service management experience

Tools

Microsoft Office

Job description

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be ourFood Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.