food service supervisor

Tim Hortons; Tillsonburg; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to lead a dynamic team in a fast-paced coffee shop environment. This role involves training staff, ensuring quality control, and addressing customer concerns, all while maintaining a positive and efficient workplace. If you thrive in a busy setting and enjoy working with people, this opportunity is perfect for you. Join a team that values collaboration and customer satisfaction, and make a meaningful impact in the community.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Ability to train staff on job duties and safety procedures.

Responsibilities

• Supervise staff and ensure food quality standards are met.
• Address customer complaints and maintain stock records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Job description

Experience

• 1 year to less than 2 years

Work setting

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

Supervision

• 11-15 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player