food service supervisor

Tim Hortons; Richmond Hill; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated Food Service Supervisor to oversee daily operations in a fast-paced environment. This role involves training staff, ensuring quality control, and managing customer interactions to maintain high standards of service. Ideal candidates will possess strong interpersonal skills and the ability to work under pressure while fostering a collaborative team atmosphere. If you're looking to make an impact in a dynamic setting, this opportunity awaits you.

Qualifications

• 1-2 years of experience in food service supervision.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish work schedules and methods to meet work schedules.
• Address customer complaints and maintain quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Odours

Work setting

• Various locations
• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• 5-10 people

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years

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