food service supervisor

Dairy Queen; Kelowna; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to lead a dynamic team in a fast-paced restaurant environment. This role involves overseeing food preparation, training staff, and ensuring high-quality service standards. The ideal candidate will possess excellent communication skills, a client-focused approach, and the ability to thrive under pressure. Join a vibrant team where your leadership will make a significant impact on customer satisfaction and operational efficiency. If you're passionate about food service and team leadership, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role in a restaurant setting.
• Ability to train staff in food preparation and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and ensure quality control.
• Address customer complaints and maintain records of stock and sales.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant
  
  

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative