food service supervisor

Milk Shed Coffeehouse; Kelowna; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the coffee and bakery sector is seeking a dedicated Food Service Supervisor to lead a team in delivering exceptional customer experiences. This role involves overseeing staff, ensuring quality control in food service, and maintaining operational standards. With a focus on training and staff coordination, you will play a crucial role in creating a welcoming environment for customers. If you have a passion for food service and leadership, this opportunity is perfect for you to make a significant impact in a vibrant community setting.

Qualifications

• 2-3 years of experience in a supervisory role in food service.
• Strong customer service skills and culinary knowledge required.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Ensure food quality and address customer complaints.

Skills

Supervision

Training

Customer Service

Quality Control

Culinary Knowledge

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work Setting

• Coffee shop
• Bakery

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 1 to 2 people
• Staff in various areas of responsibility

Work Conditions and Physical Capabilities

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