food service supervisor

Dairy Queen; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a well-known fast-food establishment where you will play a crucial role in supervising food preparation and ensuring customer satisfaction. In this fast-paced environment, you will be responsible for training staff, managing schedules, and maintaining quality control standards. If you thrive under pressure and enjoy working in a collaborative atmosphere, this position offers a great opportunity to develop your leadership skills while contributing to a beloved brand. Your efforts will directly impact the quality of service and food that keeps customers coming back for more!

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish work schedules and ensure quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player