food service supervisor

Ole' Smokes Coffee Roasters; Grande Prairie; On-site; CAD 30,000 - 42,000; Full time

Job summary

A leading coffee shop seeks a supervisory staff member to manage operations and ensure quality standards. The role involves training, supervising staff, and addressing customer concerns, all within a dynamic coffee shop environment. Ideal candidates have a secondary school diploma and 1-2 years of reated supervisory experience.

Qualifications

• Minimum 1 year to less than 2 years of experience in a supervisory role.
• Proficient in customer service and quality control.
• Able to train staff in duties and safety procedures.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Establish methods to meet work schedules and ensure quality control.
• Address customer complaints and maintain records.

Skills

Supervision

Training

Customer Service

Quality Control

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Standing for extended periods

Experience

• 1 year to less than 2 years

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