food service supervisor

E.A.M Enterprise Ltd.; Golden Horseshoe; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is looking for a dedicated Food Service Supervisor to lead a team in a vibrant coffee shop environment. This role is perfect for someone with a passion for customer service and a knack for managing staff effectively. You'll be responsible for overseeing food preparation, ensuring quality control, and training new employees. If you thrive in fast-paced settings and enjoy working with a diverse team, this is an exciting opportunity to make a meaningful impact in your community while supporting newcomers and fostering inclusivity.

Qualifications

• 1-2 years of experience in food service supervision.
• Strong knowledge of food safety and sanitation procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and address customer complaints.

Skills

Supervision

Food Safety

Customer Service

Interpersonal Skills

Education

Secondary (High) School Graduation Certificate

Job description

Job Title: Food Service Supervisor

We are seeking a Food Service Supervisor for a coffee shop environment. The ideal candidate will have a secondary (high) school graduation certificate and 1 to 2 years of relevant experience.

Work Setting

• Coffee shop

Responsibilities

1. Establish methods to meet work schedules
2. Supervise and coordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation, and safety procedures
4. Estimate ingredients and supplies required for meal preparation
5. Ensure food and service meet quality control standards
6. Address customer complaints or concerns
7. Maintain records of stock, repairs, sales, and wastage
8. Establish work schedules

Supervision

Supervise 5-10 staff members, including food service counter attendants and food preparers.

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Additional Support and Community Engagement

• Supports social and labor market integration of newcomers and/or refugees (e.g., facilitating access to community resources, language and skills training)
• Recruits newcomers and/or refugees displaced by conflicts or natural disasters (e.g., Ukraine, Afghanistan)
• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, businesses, and organizations

Application Process

Please provide your contact email for the hiring manager to reach you regarding this position.