food service supervisor

Toppers Pizza; Collingwood; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at a well-known establishment in Collingwood, where you will lead and inspire a dedicated staff in delivering exceptional service and high-quality food. This role offers a unique opportunity to manage a fast-paced environment, ensuring that every meal meets our quality standards while fostering a positive workplace culture. You'll be at the forefront of training new staff, managing budgets, and addressing customer feedback, all while working in a supportive and inclusive setting. If you're passionate about food service and enjoy leading a team, this position is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties and ensure quality control standards.
• Manage budgets and address customer complaints.

Skills

Supervision

Food Safety Procedures

Customer Service

Budget Management

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

Work setting

• Restaurant (On-site work only; remote work not available)

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure food and service meet quality control standards
• Prepare budgets and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for the chef
• Establish work schedules

Supervision

• Manage 3-4 staff members, including food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure and tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking and physically demanding tasks

Employment groups

This employer promotes equal employment opportunities for all applicants, including:

• Persons with disabilities (awareness training, accessible recruitment policies)
• Newcomers and refugees displaced by conflict or natural disasters
• Youths (creating a welcoming environment)
• Veterans and candidates with military experience (targeted hiring initiatives)
• Indigenous people (access to Elders for support and guidance)
• Mature workers (discrimination discouragement policies)
• Visible minorities (anti-discrimination hiring policies)